TecnoZone IT Solutions

A Global Leader in Technology and Innovation

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TecnoZone IT Solutions is a multinational, ISO-certified company operating in Malawi and Sri Lanka. Committed to exceeding customer expectations, TecnoZone prioritizes a deep understanding of clients’ businesses and operations to deliver tailored solutions. Specializing in cutting-edge technology, TecnoZone drives Leadership, Innovation, and Creativity across various sectors, including Retail POS, Learning Management Systems, HR & Payroll, Mobile Apps, Web Applications, Enterprise Resource Planning (ERP) Systems. With a global footprint, TecnoZone blends expert implementation, project management, and post-implementation maintenance services to provide seamless technology solutions worldwide. By collaborating with industry specialists, the company ensures value-driven, high-performance solutions that deliver tangible results.

As part of its commitment to excellence, TecnoZone strictly adheres to ISO standards in all project workflows and system deployments. The company has earned several key certifications, underscoring its dedication to quality and continuous improvement. Recognized for its excellence, TecnoZone was awarded “The Best Software Development and Support Services Company” in the 2021 African Excellence Awards, a testament to its unwavering commitment to quality and innovation.

ISO 9001 : 2015 - Quality Management Systems

ISO 9001 is the world's most widely recognized quality management standard and helps organizations to meet the expectations and needs of their customers. As part of the ISO 9001:2015 certification process, TecnoZone engaged in a rigorous audit of our business processes as well as our product quality environments. By achieving this level of certification, we continue to demonstrate our ability and desire to effectively and efficiently provide a quality management system while continuously improving our products and services as well as our internal processes.

ISO/IEC 20000-1 : 2018 - Information Technology Service Management System

ISO 20000-1 is the international standard for best practice IT Service Management. The framework requires an organization to demonstrate a comprehensive service management system (SMS) that monitors and reviews the performance of its services, enabling continual improvement.
We successfully evidenced the SMS processes we have in place to plan, deliver and improve our services. We showed that we benchmark our performance to increase effectiveness and internal efficiencies, ensuring we deliver high value to our clients.

ISO/IEC 27001 : 2013 - Information Security Management System

The ISO 27001 standard is a globally recognized information security standard developed and maintained by the International Organization for Standardization (ISO). This achievement helps TecnoZone to implement best practices on security aspect of our information systems.

Our Vision and Mission

Our Vision

To be the pioneering and leading software solutions company in Africa and Asia. We are constantly working hard to bring tomorrow’s innovative technology today in to our territories

Our Mission

Exceed client expectations by going beyond IT needs to provide solutions that transform data into knowledge

Our achievements - International Awards

MEA Markets is a quarterly publication dedicated to researching and publicizing the major moves and events as they happen across the entire Middle East & African region (https://www.mea-markets.com). They organize the African Excellence Awards to highlight and recognize the industry leaders from the varied sectors and specialisms across the African continent.

Africa is home to a plethora of businesses and enterprises that continue to thrive and excel despite the many issues that the current global situation has brought. Their awards will showcase and cast a spotlight on the dedicated entrepreneurs and innovative professionals, whose work and determination has helped to drive Africa to be recognized as one of the leading environments for national and international business (https://www.mea-markets.com/awards/african-business-excellence-awards).

The Best Software Development & Support Services Company - 2021

Products and Services

In a fast-moving world, TecnoZone combines a wide industry experience to capture the latest in technology & novelty in design, into information system solutions that meets the demands of corporate dynamism, to offer positive benchmark results. Our aim is to provide differentiated high-quality support services and software development to small, medium to large enterprises.

RetailMax

Retail businesses today require innovative solutions to enhance efficiency, streamline operations, and improve customer experiences. RetailMax, a state-of the-art Retail Management and Point-of-Sale (POS) solution, is revolutionizing the sector with a comprehensive, scalable, and user-friendly platform.
With over 500 installations in Malawi, RetailMax is transforming businesses, optimizing operations, and driving growth. Its success has paved the way for expansion into other African markets such as Kenya, Zambia and Uganda.
As RetailMax continues to expand across Africa, businesses are embracing its scalable, efficient, and cost-effective approach to retail management. Whether for small businesses or large enterprises, RetailMax is the ultimate game-changer in the retail industry.

Tiphunzire

As digital transformation reshapes education and corporate training, TecnoZone is at the forefront with Tiphunzire, an advanced eLearning platform coupled with comprehensive eLearning course development services. Tiphunzire is a scalable, user-friendly Learning Management System (LMS) designed to support organizations, educational institutions, and businesses in delivering high-quality digital learning experiences. Beyond the platform, TecnoZone offers expert eLearning course development, including instructional design, multimedia content creation, and gamification, ensuring learners stay engaged and businesses achieve their training goals. For organizations looking to elevate their learning programs, Tiphunzire is the ultimate digital learning solution.

Sage 200 Evolution

TecnoZone continues to strengthen its position as a leading enterprise solutions provider by becoming an authorized Sage 200 Business Partner. With a team of qualified Sage implementation consultants, TecnoZone offers businesses a seamless, efficient, and expert-driven approach to deploying and managing Sage 200 ERP solutions. Sage 200 is a powerful Enterprise Resource Planning (ERP) system designed to help businesses streamline operations, enhance financial management, and improve decision-making.

Peoples HR

TecnoZone has introduced PeoplesHR, a world-class Human Resource Management System (HRMS) designed to transform the way businesses manage their workforce. With PeoplesHR now part of the TecnoZone product portfolio, organizations across Malawi and beyond can streamline HR operations, enhance productivity, and drive employee engagement. The addition of PeoplesHR aligns with TecnoZone’s commitment to delivering world-class enterprise solutions. For companies looking to revolutionize their HR processes, PeoplesHR is the ultimate solution for modern workforce management.

Software Development

In an era where businesses require tailor-made digital solutions, TecnoZone stands at the forefront, offering custom software development services for web, desktop, and mobile applications. With a focus on innovation, scalability, and seamless integration, TecnoZone delivers high-performance solutions designed to meet unique business needs. Whether you need enterprise applications, mobile solutions, cloud-based platforms, or automation tools, TecnoZone is your trusted partner for innovative, high-performance, and cost-effective software solutions.

IT Consultancy

Information technology (IT) consulting services help improve the performance, scalability and competitiveness of your company through right technology enablement and usage.
As one of the leading information technology consulting firms, TecnoZone delivers tailored IT consultancy services and business IT support to organizations of any size. With TecnoZone as your partner, we can help lead your organization forward with highly effective IT strategies and implement innovative solutions with our IT consultancy services.